Refund policy

All items are made to order. 

In the event that you don’t love your purchase, Elizabeth Diamonds will review return and refund requests within 14 days of purchase after the item is received. 

Please contact us at Rachel@elizabethdiamonds.com and we can discuss your concerns and address return and refund options.

In addition, if you receive your shipment and the product is damaged or if the shipment is incomplete, please contact us at Rachel@elizabethdiamonds.com 

We strive for happy customers and hope to create a loyal customer base. If you’re not happy, we will make it right.